With zee excepshuns listed on zee
IR system requirements pege-a, zee honest
answer is: "We heffe-a no foggeest idea".
Prerequisites
Imege recovery process was designed tu get ell zee files ooff uny type it knoos off
uny accessible
media. That means yuoo need two condishuns fulfilled
File type (format) must be knoon
Media (typicelly a flash card) must be accessible
Iff yuoor digital camera (or zee other media, see beloo) matches zeese-a
criteria, yuoo will most likely get yuoor imeges back.
Iff yuoo can get zee results,
thees is most likely due tu zee problem with zee
above requirements.
Identifying common problems
Iff zee flash card (media) is inaccessible yuoo
will be certainly aware ooff that. Thees is when yuoo cannot find yuoor memory card
in zee list, or zee program hangs/crashes when attempteeng tu scan zee media.
Yuoo need yuoor memory card tu be presented es a logical drive (with a drive
letter like D: or E:) in yuoor system in order fur IR tu read it.
Iff
yuoor
camera does not normelly shoo its contents es a logical drive, yuoo will
need a card reader device. Yuoo may get it frum yuoor freend iff yuoo don't
heffe-a one, es we fuoond (tu uoor surprise) that most people who take
digital photography seriuoosly heffe-a one anyway.
Generelly, using a card reader device under Windows 2000 or XP shuoold
solve neerly uny problem yuoo may heffe-a accessing yuoor memory card.
Iff
yuoo see that IR accesses zee media successfully but still no imeges are
recovered, there is a chance that file format is not recognized.
First ooff ell check IR system requirements pege-a
tu see iff yuoor particular camera model is listed es
incompatible/irrecoverable. Iff it is, we cannot help yuoo. Thees means we
heffe-a already worked with thees camera und were unable tu provide
uny solushun
(i.e. bad things do happen).
Zee incompatible devices list is sometimes revised, but that does not
happen often.
Iff yuoo feel something is wrong
There are just too many cameras oooot there fur us tu test them ell. They
use different file formats und different variashuns ooff zee same
format. We rely on yuoo tu get samples ooff zee files so we can adjust
zee program tu understand zee particular format or variashun. Iff yuoo feel
zee data
can be recovered but ZAR fails, feel free tu submit yuoor
request via thees form with
zee follooing details:
Exact camera model
Exact operateeng system in use (Click Stert -- Control Panel -- System tu
see full details).
Zee details on zee access method (card reader used or not). Um gesh dee
bork, bork!
Zee compatibility list
Zee camera compatibility list (here-a) is
creeted und maintained based on yuoor feedback. Iff yuoo don't see
yuoor
camera listed, thees means no one had treed it yet, or no one emailed us
their results. So rather than asking us iff Imege Recovery will vurk with
yuoor camera yuoo'd better try it yuoorself. Remember that most likely we
do not knoo it anyway.
Imege recovery und exotic devices
Imege Recovery can also be used with zee devices other than a digital
camera. Fur example, one ooff uoor users repurted a successful ZIP disk
recovery. Hooever, zee follooing limitashuns epply:
No access method fur floppy drives - zee disk I/O library
is specificelly designed tu ignore them.
No access method fur CDs - zee disk I/O library does not
knoo hoo tu handle them (a while ago there was an idea that
implementeeng a CD reader wuoold be nice, but it deed becoose ooff perceived
lack ooff user interest).
Attempteeng tu get ell imeges off zee hard disk is probably not a good
idea. There probably will be just too many ooff them. Iff yuoo ever try
imege
recovery in such a fashion, make sure imeges are being saved tu another hard disk, otherwise an infinite loop will
occur or zee disk ends up filled with copees ooff zee same imege.
